LeadershipOpportunity
Integral Leadershipin Business and Life Through Coaching
Happy Thanksgiving
Volume I, No. 9 - November 2001
Table of Contents
- Leadership Quote
- Mission
- Article: Entrepreneurial Leadership
- A Leadership Coaching Tip
- Summary (publications worth noting)
Ask about A Leadership Opportunity: An Integral Approach
Leadership Quote
Kate Lye, Smythe Dorward Lambert,
MIT Sloan Management Review, Fall 2001"
"The whole concept of the all-knowing, omnipotent leader is over. Employees know this isn't reality -- and value a more candid dialogue."
Mission
I am grateful for the three hundred and forty-five subscribers (as of this writing) to LeadershipOpportunity Your support means that we can move closer to a way of viewing and being in the world that is integrating, generative and supports our evolving integrity--learning to align our theory and our action. Also, I wish to express my gratitude to the many kindnesses, suggestions and offers of support LeadershipOpportunity has received.
The mission of this e-journal is to be a practical guide to the application of an integral perspective to the challenges of leadership in business and life and to the effective relationship between executive/business coaches and their clients.
It is an error to consider entrepreneurship as a realm to be left to the start-up of new business entities. It certainly is that. And, as Pinchot recognized a couple of decades ago in his book, Intrapreneuring, the quality of entrepreneurship is important inside existing businesses. 3-M is well known for keeping the entrepreneurial spirit alive in new product development through internal practices of boundary crossing and celebrating the stories of the creators of post-its and other products.
Whatever we label it, the need to support and value innovation in all aspects of business has never been greater in this world of rapid change and complexity. That is one of the reasons that there is a developmental challenge for business leaders to expand their capacity to effectively innovate in a team approach (LeadershipOpportunity, September 2001). Equally important is their capacity to be entrepreneurial in their relationships with stakeholders. And this capacity is built on the foundation of effective executive teamwork.
In the October issue of this e-journal I wrote of the necessity to lead a vital enterprise, a Janus-like role of leadership. Looking inward it is about aligning approaches among leaders to stakeholders (employees, customers, etc.) as they engage with each other in relating to stakeholders in order to achieve business objectives and, ultimately realize business strategies. Looking outward it is about the actual interfaces with stakeholders.
In reality, each leader interfaces with a subset of the stakeholder community. More than one may engage with a particular customer, e.g., COO and VP of marketing. And, certainly, all deal with one or more subsets of employees. But it is likely that each leader, each member of the leadership system, will have their own constellation of stakeholder relationships somewhat distinct from the collective leadership. How effectively they can engage in entrepreneurial initiatives is dependent on all of the factors so far presented in s series.
In the face of rapid change relationships with stakeholders must continually be monitored for information and influence, as well as change related transactions. Some examples might include:
- Relationships with talented employees in order to sustain the innovative capacity of the business and/or to fill the leadership pipeline.
- Relationships with particular customers or market segments to build and sustain competitive advantage.
- Relationships with suppliers to assure quality and timely delivery of products.
Since all of these stakeholders will be impacted by changes in and around their communities of interest, ongoing challenges to the status quo will arise in the relationships between leaders and these stakeholders. This requires leaders to engage with that change. This requires leaders to bring their capacities for innovation within the leadership team into the relationship with stakeholders as part of a vital enterprise.
As entrepreneurs, each leader will have the capacity to innovate and be creative in relation to stakeholders. Where that requires coordination and collaboration with other leaders, that is what building a vital enterprise is about. Individually, leaders will bring this spirit to their unique constellation of stakeholder relationships. Some examples would be
- With customers it means listening as well as creating a field that attracts them. This could be in the form of new products and services that customers need and have not anticipated. It could also mean entering into collaborative relationships for meeting customer needs.
- With suppliers entrepreneurial efforts could forge new strategic alliances, developing supplier capacity to meet the enterprise's needs, or sharing R&D. The processes and methods of development, production and delivery could be jointly developed.
- With employees, the leader-entrepreneur can engage individually in mentoring and filling the leadership pipeline, with devising means for information to flow across organization boundaries and providing those with unique information the opportunity to influence the decision making process.
Note the quote at the beginning of this e-journal. If a leader is going to be open to that candid dialogue with employees (and with other stakeholders), then an entrepreneurial spirit will be necessary. The leader will need to think about how to find creative mutual actions to meet the mutual challenges of doing business in a rapidly changing world.
Entrepreneurship is a critical role for leaders in business today. It supports the innovation, change and even transformation that are required for all of the variables necessary to converge to make the business successful.
In the next issue I will be looking at the relationship between espoused theory and theory of action, a relationship that is at the heart of integrity and leader success.
DEVELOPMENT · COACHING · PARTNERS · COMMUNITY · RESULTS "build capability not codependency" B-Coach Systems, LLC is a virtual organization that provides a low-cost virtual business coach development system using telephone and web-based project management tools. The system is designed for one coach or a thousand and can be customized to suit individual and organizational needs. Our program of development for new or practicing business coaches is a six-month program that meets over the telephone twice per week and ends with a face to face retreat opportunity to apply for credentials as a "Certified Business Coach™." "No matter where your coaching practice is, we can guide you to the next level." New class beginning December 2001. |
What are the kinds of questions that can be raised with a business leader when coaching them that relate to their role as entrepreneur? Be alert to their view of their role. Does it include this capacity for entrepreneurship? What are their critical stakeholder interfaces? How are conditions for stakeholders the same, changing? How do they know? Here is an arena where testing assumptions may be very important. What do they assume about stakeholder requirements and potential responses?
Many executives have years of experience and relationships with the stakeholders they work with. Their knowledge runs deep. This provides a wonderful opportunity to help them reflect on what is truly important about these relationships, how they are changing and where the entrepreneurial potential is. This relates to the role of the coach in engaging with executive clients in strategic conversations. It is here that the relationship between coach and executive can flourish.
But, beware! The most powerful insights and ideas will most likely come from the executive, not the coach. To the degree that the coach is able to support the executive in development, even through problem solving, the more effective the coaching relationship is likely to be.
Coaching Matters is a customized newsletter service that can save you time and money. We provide the hard copies, or electronic versions, with your photo and practice info and logo on the front page. We write research-based articles on topics of interest to leaders and executives. You then send them out to your clients creating opportunities for dialogue. Our subscribers tell us they have had great success by staying in touch with former clients. We can do this for under $100 every other month. Please call or e-mail and we will send you a free informational packet. Include your mailing address. |
Kate Sweetman, "Don't Worry, Be Happy," MIT Sloan Management Review, Fall 2001.
"The success or failure of top management may hinge on something few of us ever consider. That is the range of temperaments across the senior team…one important contributor to team success is …a common attitude toward life."
Basing her article on an Administrative Science Quarterly (December 2000) study done by Sigal Barsade and Jeffrey A. Sonnenfeld of Yale, Andrew J. Ward of Emory and Jean D.F. Turner of Sepracor, Inc., Sweetman has looked at this somewhat startling finding. Why startling? Because it seems to fly in the face of all that we have been developing about the idea of diversity and its importance to collective and team work. I have hypothesized that the importance of executive teamwork for dealing with ambiguity and change requires diversity. Is it possible that this idea has been blown out of the water?
The research suggests that executive teams with similar temperaments led companies that had 4-6% higher earnings per share than companies that had diverse executive temperaments. While this article does not tell us what instruments were used to measure temperaments, it does say that levels of enthusiasm, mental alertness, energy and determination were surveyed. Here is a summary of the findings:
"…team members on more homogeneous teams felt more satisfaction, experienced a greater sense of personal influence with other team members, and enjoyed greater cooperation and less conflict than more heterogeneous teams. Interestingly, CEOs of affectively homogeneous teams also tended to use a more participative decision-making style, involving team members more frequency and more meaningfully in business decisions."
Robert Galford, author of The Trusted Advisor, reflected, "When you get to the top of the house, intellect and experience are a given. Everyone is smart and seasoned. What makes the difference from the point of view of a highly functioning team is the ability to build intimacy with each other. That means understanding each other and properly interpreting the signals that are sent."
In a related study Sigal Barsade found that teams can change and that change is often the result of contagious affect. He found that low-energy positives had the greatest influence on others, even more than high-energy positive cheerleader types.
Eda Roth a consultant to the Leadership Institute at Boston University's School of Management notes, "With quiet, there's room for other people. It allows for listening." Sweetman concludes that nothing connects people better than that.
Charter class starts December, 2001
Selected charter members will be considered for faculty Therapist Coach Institute distinguishes itself from other coach training schools in that the curriculum prepares professionals for coaching by extensive practice opportunities, and to take their skills into the business arena, where fees are substantially higher. If you know of qualified persons with training in psychology or counseling who would be an asset to the coaching community, please nominate them by e-mail to dr-patsi@coachingmatters.com or call 888-800-6397 for an application. |
Patsi Krakoff, Psy. D., is proud to announce the creation of Therapist Coach Institute, an advanced coach training school specializing in transforming psychologists, therapists and counselors to become world-class executive, business and life coaches.Dedication
Dedicated to Chris Newham with deep appreciation.
Feedback
Got any?
russ@leadcoach.com
Thanks for taking the time to consider this epublication in a world of data overload. For leaders, collaborators, consultants, academics and coaches alike, I welcome you to some ideas and a dialogue that may benefit us all. I hope you will contact me soon with your idea, reference or article. Suggestions on improvement are welcome.
Russ Volckmann, PhD
Coaching Leaders in Business and Life
Email: russ@leadcoach.com
Web: www.leadcoach.com, Tel: 831.333-9200, FAX: 831.656-0110
To subscribe or unsubscribe, please go to www.leadcoach.com.
Technical support and design: Virtual Silk®
Disclaimer:
This material is intended for informational and educational purposes only. Financial, Legal and Professional information is not Financial, Legal and Professional advice. You should see a Financial, Legal or Professional in the area in which you live if you need advice.
You are welcome to share the contents of this epublication. Please provide source information, including www.leadcoach.com.
Thank you.
© 2001-2006 Russ Volckmann. All Rights Reserved